Ribajee Privacy Policy – How Your Information Is Protected

1. Introduction

Ribajee's Privacy Policy ("Policy") explains what information we collect when you use the ribajee.net website and related apps, why we collect it, and how that information is used and kept secure.

By using Ribajee's services, you agree to this Privacy Policy. We want you to know how much your data matters to us — and how seriously we take keeping it safe.

This Privacy Policy is consistent with Ribajee's Terms and Conditions. Reading both documents together will give you a complete understanding of your rights and our responsibilities.

2. What Information We Collect

Ribajee only collects information that is necessary to provide our services. We do not ask for data we do not need.

Information collected at registration:

• Full name (as per National ID)
• Date of birth (for age verification)
• Email Address
• Mobile number
• Current address
• Password (stored in encrypted form)

Information collected during KYC verification:

• Copy of National ID or passport
• Selfie or live photo
• Proof of address document, where applicable

Automatically collected information:

• IP Address and Device Type
• Browser and operating system
• Activity logs on the platform
• Cookies and Session Data
• Transaction History

3. How Your Information Is Used

Ribajee uses your information only for specific, legitimate purposes. The primary reasons we process your data are:

• Account Management: To ensure registration, login, and account security.
• Identity Verification: To verify age and identity and to prevent fraud.
• Transaction Processing: To process deposits and withdrawals securely.
• Customer Support: To resolve your issues and provide support.
• Promotional Communications: To inform you about bonuses and offers (you may opt out at any time).
• Legal Compliance: To comply with applicable laws and regulatory requirements.
• Responsible Gaming: To identify and protect against problematic gaming behavior.
• Platform Improvements: To improve the user experience.

4. Who Your Information Is Shared With

Ribajee never sells your data. However, limited information may be shared with trusted partners as necessary to deliver our services:

5. Data Security

Ribajee has implemented industry-standard technical and administrative measures to protect your information:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Firewall Protection: Multi-layer firewalls are in place to prevent unauthorized access.
• Regular Security Testing: Regular penetration testing is conducted by third-party security firms.
• Access Controls: Only authorized personnel have access to specific data.
• Encrypted Storage: Stored data is also maintained in encrypted form.
• Incident Response Plan: A response plan is in place for immediate action in the event of a security breach.

Please note — no organization can guarantee 100% security on the internet. Make sure to keep your password and account credentials safe as well.

6. Cookies Policy

The Ribajee website and app use cookies and similar tracking technologies. Cookies are small data files stored in your browser.

Types of cookies we use:

• Essential Cookies: Session protection and security verification are essential — the site cannot function without them.
• Functional Cookies: To remember your preferences and language settings.
• Analytics Cookies: To understand which parts of the site have issues — no personal information is collected.

7. How Long Your Information Is Retained

Ribajee retains your information only for as long as necessary. The following factors determine how long data is kept:

• Account-related information is retained for as long as your account remains active.
• Even after account closure, certain data must be retained for a number of years due to legal obligations.
• Transaction records are retained for the period required under applicable financial laws.
• Temporary data (logs, session information) is automatically deleted after a set period.

All personal data is securely deleted or anonymized once it is no longer required.

8. Your Data Rights

As a Ribajee user, you have important rights over your own information:

How to exercise these rights:

• You can update much of your information directly through your profile settings.
• Requests to delete or export your data must be submitted to the Ribajee support team.
• Ribajee will respond within 30 days of receiving your request.
• If certain data cannot be deleted for legal reasons, you will be informed of the reason.

9. Protection of Minors

Ribajee's services are strictly for users aged 18 and above. We do not knowingly collect any information from anyone under 18.

If it is found that a minor has created an account, that account will be immediately closed and all collected data will be deleted.

10. Changes to the Privacy Policy

Ribajee may update this Privacy Policy at any time. Any changes will be published on the website and the "Last Updated" date will be revised accordingly.

You will be notified at your registered email address of any significant changes. Continuing to use the service after such changes will be considered acceptance of the updated policy.

11. Privacy Contact

For any questions, concerns, or requests regarding our Privacy Policy, please reach out to the Ribajee support team. We are happy to assist you.

Also visit our FAQ page Find answers to common questions about privacy.